Tech Direct: 240-415-4357 (HELP) | Office: 240-215-3623 | Email: gethelp@techknowbutler.com | Main Office: 1845 Brookfield Ct., Frederick, MD 21701 Bring your home desktop PC or laptop to us and we provide FREE initial diagnostics and FREE estimates. No $50 to $100 fee just to walk in our door like some other places. Hands on Computer Repair, Virus Removal, Data Recovery, Networking and other tech support services available to Frederick MD, Urbana MD, New Market MD, Mount Airy MD, Walkersville MD, Middletown MD, Thurmount MD, and the surrounding areas. Online Remote Support available nationwide. Diagnostics & Testing FREE Diagnostics Include: • Quick Hard Drive Test • Quick RAM (Memory Test) • Power Supply Test • System Boot Up Extended Testing Includes: • Extended RAM Test • Extended Hard Drive Test • Mother Board Testing • Additional Device Testing Operating System Installation / Upgrade • PC or MAC OS Installation • FREE Backup of up to 5GB Data • All original system devices and drivers re-installed • All updates, service packs, & security patches • Windows optimization and customization • Techknowbutler Online Remote Support service installation Virus Removal & Prevention • Multiple virus scans using multiple anti-virus clients • Manual registry check and cleanup • Browser reset and toolbar removal • FREE Norton Installation (For Comcast Internet Customers) • Optional Anti-virus Setup & Installation  (For Non Comcast Customers) Paid & FREE AV available Data Recovery / Data Transfer • Diagnose drive or device failure (Hard Drives, Flash Drives, DVD+CD) • Recover data using a combination of hardware and software recovery tools • Transfer recovered data to user supplied external hard drive or other device • Transfer data from one device to another Networking - Wired & WiFi • Network Setup (Switch, cables, router, etc...) • Router setup & configuration • Secure wireless network access • Connect wireless devices to router • Share printers and devices on network