ITNEEDSHELP / INH365, LLC. COVID-19 UPDATE
ITNeedsHelp will be adapting our Shop office hours to match the current state requirements and recommendations for the COVID-19 response.
For the short term we are discouraging unnecessary in-person visits to our office when possible and will be offering more remote support options. Using our TeamViewer remote support and TeamViewer Augmented Reality remote support we will be able to handle many of your problems from the convenience of your home. If the problems can’t be addresses remotely or virtually we will advise you on the best times to bring your system to our office for an in-person repair. Although our in-office hours will be shortened, we will be offering our remote and virtual support on an extended on-call basis. Remote business support will not be affected.
Our temporary office hours are:
Monday - Friday 10:00am - 6:00pm by appointment only. This is to help limit in-person interactions as all businesses are temporarily being asked to do. Remote business support will not be affected.
As always, please call us if you have any questions and thank you for the continued patronage and support of our local business over the years: 240-415-4357
Helping fix IT for the local community for years :)
WELCOME TO ITNEEDSHELP.COM
We specialize in computer repair and tech support for Home & Small Businesses in Frederick MD and the surrounding counties. We offer many services on-site but for most we recommend you save money by bringing it to us. For the last few thousand issues over the years it usually goes like this: people call us, ask a few questions, bring us the issue, we find a solution, we fix the issue, they get it back, pay us an extremely fair price, say thank you and then tell others.
If you have any questions just call or email us. We would be glad to help and actually enjoy answering questions and fixing peoples problems. If for some reason we can't help you ourselves we usually have contacts that can.
OPEN OFFICE HOURS
We are 24/7 phone support for Business contract customers. While we are open earlier for business, our walk-in office hours vary and are listed below:
During the current COVID-19 situation:
Please call ahead for all visits. By appointment only.
While we provide business support 24/7 for our contract customers. Our main office doors are open at the hours listed below. Additional hours are available by appointment for remote support, onsite setups, and for many more services. Our early morning hours before 11am are mostly dedicated to onsite business support and maintenance.
During the COVID-19 situation:
Please call ahead for all visits: By appointment only.